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FAQ
Frequently Asked Questions




GRANITE:

Can I cut on my Granite countertop?
Yes, but Granite is harder than your knife blades and will dull them quickly if you use the countertop as a cutting surface. Always cut or chop on a wooden or plastic cutting board.

Can my Granite countertop be damaged?
Like any solid surface, high impact blows can harm granite. Because of its structure, it can chip if subjected to sharp hard objects. If unsealed, granite can absorb stains such as oil which can ultimately cause dark spots or discoloration.  Under normal circumstances, heat from pots and pans or burning liquids will not affect granite.

Can I set hot pans on my granite countertop?
Yes, Granite is formed by extreme heat and pressure combined beneath the earth’s crust. It can withstand up to 1200°F so is not affected by heat from a cook top or frying pan. A lit flame placed under the granite will have no melting effect and will not leave any burned or scarred marks.
 
Can Granite crack?
No, not with regular use. Granite is most susceptible to cracks during shipping and installation. Normal use will not over stress this durable material.

Will granite chip?
It can. A lot of times chips are around the sink or near an edge and can be repaired. A colored epoxy is used to fill in small areas. If you get a larger chip, save the piece of stone so it can be used to repair your countertop.
 
Will granite scratch?
Not usually but again, it depends on the granite. Test on a scrap with a knife or keys. We've noticed that on many black granites dragging a knife across the top... with a lot of pressure... will leave scratches.

Does granite stain?
In general, no. All stone, however, is porous to some extent, but Granite has very little porosity. Most colors will never show any moisture. A few colors may show some moisture if exposed for a period of time. For example, a puddle of water left on the counter for 30 minutes for some colors, may show a dark spot when the water is wiped away. This spot will then dry up and no evidence will show. Only a few colors demonstrate this trait.

Do I need to seal my granite countertops?
This depends on the granite you choose. As a rule of thumb, The lighter stones need to be sealed and the darker ones don't. Try the water test to determine if your stone should be sealed:
1.  Spill a few drops of water on your stone.
2.  Wait for approximately 5 minutes.
3.  Wipe it dry.
4.  If your stone did not darken, it's perfectly sealed.
5.  If it darkened, use a quality impregnating sealer.
 
How do I clean my granite countertop?
Granite is a very durable stone. Granite itself is approximately 95-98% stain resistant, but we also use a special sealant on all of our natural stone products. This will insure lasting life and beauty. Polished granite should receive the same cleaning care as polished marble, preferably using specially formulated cleaners or using a mild phosphate-free, biodegradable liquid dish-soap, followed by a thorough rinsing and drying with cotton-flannel or chamois. If you are going to go with just plain soap and water, keep in mind that this can lead to soap build up. This, in turn, will dull your countertop’s finish significantly which you do not desire. When using a granite cleaner, let it set for about 30 seconds and then wipe it off well using a soft cloth.

Will my granite look like the website version?
No, but similar: The samples you see on the computer have been saved as digital images. The color tones may not be exact due to variations in computer systems. Additionally, granite is a natural material with naturally occurring variations in color, tone, granularity and pattern. These variations are expected and are the source of its natural beauty.

Is Radon a concern in Granite counters?
No, some time back there was a lot of confusion over Radon and whether dangerous levels can occur in Granite or natural stone.  The following technical bulletin by The Marble Institute of America will provide more details: Marble Institute of America




MARBLE:

What is the difference between Granite and Marble?
Granite is much harder than marble. The main difference between granite and marble is that granite is a highly dense material composed deep inside the earth’s core while marble is formed from sediments under the seabed. Both solidify into stone but the mineral composition of the two stones makes marble and granite react differently to various chemicals and household cleaners.  
 
Is marble suitable for a kitchen countertop?
No, marble is not a good choice for a kitchen countertop. Although it can be sealed, it is not as dense as granite and therefore it is more porous and susceptible to being stained in a highly used area like a kitchen. It is much softer and it will chip and crack under frequent use.
 
Where can I use marble?
Marble can be used for a number of various applications like fireplace surrounds, tabletops, saddles, and shelves. Ideally it can be applied to a number of projects in the bath area like Jacuzzi surrounds, vanities, floor, and shower paneling. Generally you can safely use marble in low traffic areas. 
 
What is the best way to clean marble and other stones?
The old rule of thumb is never to use anything you wouldn’t use on your hands. Never use powdered cleansers or abrasive pads to clean your stone. Even "soft scrub" type cleaners contain pumice, which is powdered volcanic stone, and might damage your stone countertops or floors. Never use any product which is acidic, including substances like ammonia or many common liquid cleaners such as Windex. You should always use sealers and cleaning products designed specifically for natural stone.